Privacy Policy

Privacy Policy:

Legrande Corporation (“Legrande”, “we” or “us”) is committed to respecting the privacy and security of your personal information. We work with your doctors, dispensaries, and pharmacies to help you get doctor-prescribed medications at a great price. Inconnection with that, we collect information when you access or use our Site or Services. The following online privacy policy (“Privacy Policy”) describes the information we collect and how we use that information. By using this website (“Site”) or the service offered through our Site, including without limitation any mobile applications (collectively, the “Service”), you consent to our Privacy Policy. This Privacy Policy deals with how Legrande collects, uses, and shares information. We may periodically update this Privacy Policy to reflect material changes in how we collect, use, share or store your personal information. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy. You consent to any changes we make to this Privacy Policy if you continue to use the Site or Service after receiving a notice of the change or upon our posting of the new Privacy Policy on this Site.  This Privacy Policy informs you about: 

  • the personal information we collect and how we collect it; 
  • how we use and disclose the personal information;
  • how we protect your personal information; 
  • our practices regarding the information of children; 
  • third party data practices; 
  • how you can access and change the personal information we store about you; and
  • how you can contact us with any questions or concerns.

As used in this Privacy Policy, the term “personal information” is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number, birth date, or email address. Non-personal information is information that does not directly identify an individual. We collect both types of information about you. The following provides examples of the types of data that we collect from you and how we use the information.  COLLECTING INFORMATION The following are the types of information we collect: Information you give us: We receive the personal information you provide to us when you use the Site such as your answers to any questions you provide. If you provide information directly to us in other ways, such as by sending us an email, we may retain that information and add it with the other information we have collected from you. We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. We will use this information for the purposes of which it was collected. We collect information from you, such as your first and last name, gender, e-mail, billing and mailing addresses, phone number, company name, title, website urls, and password when you create an account to log in to our network. If you elect to use our prescription delivery services, we and our third party partners will collect the full name of the patient, phone number, current prescription number, photo of insurance card (if applicable), credit card information and postal address. We may also collect certain medical information such as your physician’s and current pharmacy or dispensary names, phone numbers and addresses, information about the prescription medication, and medical history such as allergies. We also retain information that you post or store through your account and/or on our website, including without limitation any messages you send or post, and your interests and preferences. If you purchase anything through our site, we (or our third party partners) may collect your credit card or payment information. You may choose not to provide all or a portion of this information, however creating an account is a prerequisite for using the full functions of the Site. We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. We will use this information for the purposes of which it was collected Information from your doctors, dispensaries, or pharmacies. We may receive information about you from your doctors, dispensaries, or pharmacies, including Participating Dispensaries as defined in our terms of use. All of your protected health information maintained by us, including information you provide through the Site or Service, is also subject to the Notices of Privacy Practices issued by your doctor or pharmacy under the Health Insurance Portability and Accountability Act, as amended (“HIPAA”). The Notices of Privacy Practices may contain additional provisions relating to the use and disclosure of your information that go beyond the terms of this Privacy Policy. To the extent there is any conflict between this privacy policy and our applicable obligations under HIPAA, we will comply with comply with our obligations under HIPAA.  Information from other third parties: We may receive personal information about you from other sources, such as our business partners or from individuals who refer you to us. We may also receive information about you from third parties, including marketers and advertisers. We may add this information to other information we collect from you. If your employer or a company with which you are affiliated is a member, we may receive information about you from your employer or such entity, including your name, title, email, and contact information. Automatically collected information: We may receive and store certain types of information from you each time you use the Site or Service. For example we may automatically log your browser type, language preference, the date and time of your visit to the Site, your time zone, your Internet Protocol (IP) address, and the website you visited before our Site. In addition, we may receive and store information about your use of the Site and Service, including, for example, the pages you visited, the length of your session, the purchases you made, and the applications you downloaded. We may also receive and store information about the device you used to access the Site and Service, including, for example, the device’s make, the device’s model, the device’s operating system, your carrier, and any mobile applications through which you interact with the Site and Services. The technologies we use for this automatic data collection may include:

  • Cookies. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Site and Service and improve your experience on our Site and within our Service by analyzing the way you use our Site and Service. You can set your browser to not accept cookies, but that may prevent us from providing you with the full range of Service we offer. Also, please be aware that if you visit other websites you may be required to accept cookies. The use of cookies placed by third parties on other websites is not covered by this Privacy Policy. We do not have access or control over such cookies.
  • Web Beacons. Web beacons are electronic images that may be used on our Site or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
  • Other. We may also use clear gifs or other data files or identifiers to collect information for statistical purposes and to improve and develop the Service we provide. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are placed on a hard drive, clear gifs are embedded invisibly on web pages. We use Google Tag manager to cache images on your device for faster loading speeds. We also use Google and Facebook conversion pixels to gain visibility into the success of our advertising. 
  • Location Information. When you use our mobile application, we may collect and store information about your location by accessing your mobile device’s GPS coordinates to determine a rough location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).We do not respond to browser-based “do not track” signals. Some third party sites who push content to our Site may keep track of your browsing activities over time and across different websites when they serve you content, which enables them to tailor what they present to you. USINGAND DISCLOSING INFORMATION We use and disclose your personal information only as described in this Privacy Policy or as otherwise disclosed to you on our Site. For example, subject to applicable law, we may use and/or disclose your personal information:

  • To provide you with the Services. As part of this, in order to fulfill your order and deliver your prescription, we will use and transfer certain information to one or more of your doctors and to one or more dispensaries and/or pharmacies (including Participating Dispensaries), as well as your insurance company. If the pharmacy or dispensary initially chosen by the Services is unable to fill your prescription, we may transfer your personal information to another dispensary or pharmacy that will process and fill your prescription.
  • To otherwise operate and improve our Site and Services; 
  • To confirm that you are an actual person and not a bot;
  • To facilitate the creation of and secure your account on our network and identify you as a user in our system;
  • To respond to any questions or concerns that you may have;
  • To send you marketing, promotional communications, upgrades and special offers related to our services and for other marketing purposes of ours or our third party companies;
  • For market research, analytical purposes, project planning, and product development;
  • For troubleshooting problems, detecting and protecting against errors, fraud, or other criminal activity;
  • To better understand your needs and provide you with more personalized Services; 
  • To fulfil other legitimate purposes permitted by applicable law; 
  • To third-party contractors that provide services to us and are contractually bound to safeguard your personal information (i.e., website hosting providers, payment processors, log monitoring analysts, forensic data scientists, user data analysts, marketing assistants, and other service providers for legitimate purposes permitted by applicable law);
  • To insurance companies and their contractors;
  • To the manufacturer(s) and distributor(s) of the products you order through us;
  • To other third parties, including any product or advice manufacturers, for their own marketing, research, and promotional purposes;
  • To our wholly-owned companies and affiliates (including without limitation any affiliated non-profit organizations), which may be outside the United States;
  • To third parties in connection with any merger, acquisition, reorganization, change in capital structure or sale of all or part of the business or makes a sale or transfer of assets of Legrande; 
  • To third parties designated by you with your express consent;
  • as described in our (or your doctor’s or pharmacy’s) Notices of Privacy Practices for protected health information;
  • When we have a good faith belief that disclosure is necessary to comply with law, protect or defend our rights or the rights of other users of our Site or products or Services, or act in an emergency to protect someone’s safety; or
  • Otherwise with your express consent.

We may create non-personally identifying anonymous or aggregate data from the information we collect and information provided by third parties. We may use that anonymous or aggregate data for our own purposes or disclose it to third parties in our own discretion. PROTECTING YOUR INFORMATION We take reasonable steps to help protect your personal information in an effort designed to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow reasonable standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. ACCORDINGLY, WE CANNOT AND DO NOT GUARANTEE THAT YOUR INFORMATION IS COMPLETELY SECURE AND SAFE FROM SUCH RISKS OR THAT IT WILL BE SECURE TRANSMITTED OVER THE INTERNET. FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION. Please contact us if you have any questions about security of our Site. PROCEDURES REGARDING CHILDREN Our Site and Service is not intended for children under 13 years of age. No one under age 13 may provide any information to us using the Site or Service.  THIRD PARTIES Advertisements and Links to Other Websites: The Site may contain links, content, and advertisements from third parties. Such links, content, and advertisements are not endorsements, authorizations or representations of our affiliation with that third party. We are not responsible for the privacy practices or the content of third parties, and we encourage you to carefully review the privacy policy of any website you visit.Legrandeexpressly disclaims, any and all liability related to actions of such linked Sites, their terms and conditions and/or the content of such sites. Advertising agencies, advertising networks, and other companies who may place advertisements on our Sitemay use their own cookies, pixel tags, web beacons, web bugs and other technology to collect information about you.We do not control these companies’ use of such technology and we have no responsibility for the use of such technology by these companies to gather information about you. HOW TO REVIEW, MODIFY OR DELETE YOUR INFORMATION We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify or delete your personal information.

  • To modify the information you have provided during registration, please login and update your personal settings on the Site.
  • To unsubscribe from a promotional email, please follow the instructions in any email you receive. If you decide not to receive promotional emails, we may still send you transactional communications, such as those about your account, to fulfill orders you have made, to ask you to rate a product you purchased, or event you attended.
  • If you have submitted information through the Site, and you would like to review, request changes or have that information deleted from our databases, please contact us by email at support@legranderx.com.

If you request your registration information be deleted or if you unsubscribe from communications, we may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations, or to complete any transactions that you began prior to requesting such change or access. Notwithstanding the prior two sentences, if the laws in your state provide you with additional protections, or require us to comply with more stringent obligations to provide you with, remove, or correct your personally identifiable information, we will comply with such legal requirements.  When updating or deleting your personal information, we may ask you to verify your identity before we can act on your request. We will comply with your request as soon as reasonably practicable and in accordance with applicable. Our Site offers publicly accessible community services such as blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. RETENTION OF PERSONAL INFORMATION  Legranderetains your personal information:

  • For so long as your account is active or as needed to provide you with Services or to fulfill our contractual obligations; 
  • As necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; and
  • For so long as is necessary for the purposes for which we collected such personal information.

QUESTIONS AND FEEDBACK  We welcome your questions, comments, and concerns about privacy.Please contact us by email at   support@legranderx.com. If Legrande needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail. COMPLAINTS If you have a data privacy complaint, please contact us at privacy@legranderx.com. We are committed to working with you to obtain a fair resolution of any privacy concern. CALIFORNIA AND EUROPEAN ECONOMIC AREA VISITORS Residents of the State of California may request a list of all third parties to which Legrande has disclosed certain information collected in connection with this Site and Service during the preceding year for the third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at support@legranderx.com. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request and include the name of this Site, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information. In accordance with applicable laws, you may have the right to request access to, rectification, and erasure of your personal information; restriction of processing of personal information; objecting to certain processing of personal information; and the right to data portability. Where any processing of personal information is solely dependent upon your consent, you have the right to withdraw such consent at any time (For example, we suggest by using the unsubscribe link contained in an applicable marketing message or emailing us at support@legranderx.com). Where you believe that we have not processed your personal information in accordance with applicable laws, you may lodge a complaint with the respective supervisory authority or data protection regulator. The provision of personal information by you will be for contractual, marketing, analytical purposes, or other purposes as referred to in this Privacy Policy. When we receive your request, we may ask you to verify your identity before we can act on your request. We may withhold information where we are required by law to do so or if the search for that information would require disproportionate effort or have a disproportionate effect to, for example, the cost of providing the information, the time it would take to retrieve the data, or how difficult it may be to obtain the information requested. INTERNATIONAL OPERATIONS Legrande is based, and this Site is hosted, in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein.   EMAILS AND SMS TEXT MESSAGING Legrande uses a third-party vendor to help us manage some of our email and text messaging communications with you. While we do supply these vendors with email addresses or mobile telephone numbers of those we wish them to contact, your email address or mobile telephone number is never used by them for any purpose other than to communicate with you on our behalf. Even if you have given us permission to send emails or text messages to you, you may revoke that permission at any time by following the ‘unsubscribe’ information at the bottom of the email or by replying “Stop” to any text message you receive from us. It is your responsibility for obtaining the data network access and mobile device necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from your device.

NOTE: IF YOU ARE NOT A CALIFORNIA CONSUMER, THIS NOTICE DOES NOT APPLY TO YOU. Instead please refer to our general Privacy Policy.

California Privacy Notice:

Effective Date: January 30, 2020

The California Consumer Privacy Act of 2018 (CCPA) gives certain consumers that reside in California (“California Consumers”) the right to know what categories of personal information Legrande Corporation (“Legrande”, “we” or “us”) collects about them, and how that personal information is collected, used and shared. This California Privacy Notice (“Privacy Notice”) provides the information required under the CCPA and applies to both Legrande’s online and offline activities relating to California Consumers’ Personal Information. This Privacy Notice supplements Legrande’s general Privacy Policy.

We may periodically update this Privacy Notice to reflect material changes in how we collect, use, share or store your personal information. We encourage you to refer to this Privacy Notice on an ongoing basis so that you understand our current Privacy Notice. You consent to any changes we make to this Privacy Notice if you continue to use the Site or Service after receiving a notice of the change or upon our posting of the new Privacy Notice on this Site.  

As used in this Privacy Notice, the term “Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonable be linked, directly or indirectly, with a particular California resident or household, including: 1) Personal identifiers, such as a real name, alias, postal address, unique personal identifier, IP address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers; 2) Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; 3) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a California resident’s interaction with an internet web site, application, or advertisement; 4) Geolocation data; 5) Biometric information; 6) Audio, electronic, visual, thermal, olfactory, or similar information; 7) Professional or employment-related information; 8) Education information; and 9) Inferences about personal preferences and attributes drawn from profiling (e.g. via cookies).

Your Rights Under the CCPA:

If you are a California Consumer you have certain rights with respect to Legrande’s use and disclosure of your Personal Information:

Right of Access: You have the right to request from us the categories of Personal Information we have collected about you, the categories of sources from which the Personal Information is collected, the business purpose or commercial purpose for collecting the Personal Information, the categories of third parties with whom we share Personal Information, and the categories of Personal Information we have shared and the reasons we shared it. You also have the right to request from us a copy of the specific pieces of Personal Information we have collected about you in the preceding 12 months.

Right to Deletion: You have the right to request the deletion of Personal Information that we hold on you. However, this right does not apply where we need to retain the Personal Information in order to do any of the following: Provide goods or services to you, detect or resolve issues security or functionality-related issues, comply with the law, conduct research in the public interest, safeguard the right to free speech, or carry out any actions for internal purposes that you might reasonably expect.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: Deny you goods or services, charge you different prices or rates for goods or services, provide you a different level or quality of goods or services, nor suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, in some circumstances, for example where you have requested or consented to our services that use your Personal Information to provide the service, we may not be able to provide a service if you choose to delete your Personal Information.

To submit your request to exercise your CCPA rights, you may contact us at 1-855-534-7263 or by e-mail at support@legranderx.com. We will then use the information you submit in your request to match the information we have in our system to verify your identity. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your Personal Information. You may also make a request on behalf of your minor child. Your request must be described with sufficient detail that allows us to properly understand, evaluate and respond to it. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. 

Personal Information collected, used and shared:

If you are a California Consumer, the details on what Personal Information we collect, use and share about you can be found here: www.legranderx.com

Sold Information: 

Legrande does not sell Personal Information of California Consumers. Should this change, this Privacy Notice will be updated.

Questions and Feedback:  

We welcome your questions, comments, and concerns about privacy. Please contact us by email at support@legranderx.com. If Legrande needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.

Complaints: 

If you have a data privacy complaint, please contact us at support@legranderx.com. We are committed to working with you to obtain a fair resolution of any privacy concern. 

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